299baji Privacy Policy — Our Commitment to Protecting Your Data

Welcome to 299baji. This Privacy Policy ("Policy") applies to the 299baji platform and all associated services. By using 299baji's services, you agree to the terms of this Privacy Policy.

We believe your personal data belongs to you. 299baji never misuses your information or sells it to unauthorized third parties. This policy transparently explains how we handle your data and the steps we take to protect your privacy.

299baji's Privacy Policy is built in compliance with international data protection standards. We are committed to handling every piece of your information with the utmost care and security.

299baji collects different types of information for different purposes. A detailed breakdown is provided below:

A) Registration & Identity Information

When you create an account on 299baji, we collect the following information:

• Full name (as per national ID or passport)
• Date of Birth (for age verification)
• Mobile number and email address
• Residential Address
• Chosen Username

B) Identity Verification (KYC) Information

For large transactions or withdrawals, 299baji may request additional verification documents:

• National ID photo or passport scan
• Selfie or facial photo (for identity verification)
• Proof of address document (utility bill or bank statement)

C) Financial Transaction Information

• Deposit and withdrawal amounts and history
• Type of payment method used (not the full account number)
• Transaction time and date

D) Technical & Usage Information

• IP Address & Device Type
• Browser type and operating system
• History of gaming activity on the platform
• Login and logout times and locations
• Cookies & Session Data

299baji uses your data only for specific, legitimate purposes. We never process your information unnecessarily.

Primary Purpose of Use:

1. Account Management: Ensuring registration, login verification, and account security.
2. Transaction Processing: Securely managing deposits, withdrawals, and gaming activity.
3. Identity Verification: Completing the KYC process to meet legal compliance requirements.
4. Fraud Prevention: Detecting suspicious activity and protecting accounts.
5. Customer Support: Resolving your issues and answering your questions.
6. Responsible Gaming: Monitoring gaming behavior and taking necessary protective measures when needed.
7. Promotional Communications: Sending you bonuses, offers, and updates with your consent.
8. Platform Improvement: Analyzing user experience to improve service quality.

299baji does not retain your data longer than necessary. Retention periods vary depending on the type of information and applicable legal requirements.

• Account Information: For the duration the account is active, and up to 5 years after closure.
• Financial Transaction Records: Typically 5–7 years, in accordance with legal obligations.
• KYC Documents: Minimum 5 years after account closure.
• Gaming Logs: Up to 2 years for security review purposes.
• Cookies & Session Data: Upon session expiry or within a maximum of 30 days.

Once the designated retention period ends, your data will be securely deleted or anonymised.

299baji takes great care when it comes to sharing your data. Your information is not disclosed to any third party except in the specific circumstances outlined below:

1. Service Provider Partners

Limited data may be shared with selected third-party partners for payment processing, identity verification, and technical support. These partners operate under strict confidentiality agreements with 299baji.

2. Legal Obligations

We may be required to disclose data to relevant authorities under court orders, government directives, or Anti-Money Laundering (AML) regulations.

3. Corporate Restructuring

Data may be transferred in the event of a business merger or acquisition, but the protections outlined in this Privacy Policy will remain in effect.

The 299baji website uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.

Cookie Type:

• Essential Cookies: Required to maintain login sessions and ensure the platform functions correctly. These cannot be disabled.
• Functional Cookies: Remembers your preferences (language, theme). These are optional.
• Analytics Cookies: Collects platform usage statistics to help improve the service.
• Security Cookies: Used to prevent fraud and defend against cyberattacks.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may limit some features on 299baji.

299baji uses industry-standard technology and processes to protect your personal data. Our security measures are continuously kept up to date.

• SSL/TLS Encryption: All data exchanged between your browser and 299baji's servers is fully encrypted.
• Data Encryption: Stored sensitive data is protected using industry-standard encryption algorithms.
• Two-Factor Authentication (2FA): 2FA can be enabled to add an extra layer of security to your account.
• Access Control: Only authorized personnel may access specific data.
• Regular Security Audits: Systems are regularly audited by third-party security experts.
• Server Security: Firewall, intrusion detection, and DDoS protection systems are active.

Under 299baji's Privacy Policy, you have several important rights regarding your personal data:

To exercise these rights, contact the 299baji support team. We aim to respond to your request within 30 business days.

299baji strictly prohibits anyone under 18 from registering or gaming on its platform. We do not knowingly collect personal data from individuals under the age of 18.

If we become aware that personal data of a minor has been collected inadvertently, 299baji will immediately close the account and securely delete all associated data.

If you believe a minor has created an account on 299baji, please notify our support team immediately. We urge parents and guardians to stay aware of their children's use of online gaming platforms.

299baji may update this Privacy Policy from time to time. Changes may be prompted by:

• Legal or Regulatory Changes
• Launching new services or features
• Improving Security Measures
• Clarifications Based on User Feedback

For significant changes, we will send a notification to your registered email address and display a clear notice on the 299baji platform. Continuing to use the service after any changes are made will be considered your acceptance of the updated policy.

The date of the most recent update is always shown at the top of this page. We recommend checking back regularly.

If you have any questions, concerns, or complaints about 299baji's Privacy Policy, please get in touch with us. Our dedicated privacy team is always ready to respond to your requests.

• Email: [email protected]
• Response Time: Typically within 7 business days; up to 30 business days for complex matters.
• Live Chat: 24/7 support is available in Bengali.